Let's talk

We'll look after your product, and keep it moving forward

Hosting, maintenance and support for websites, portals, platforms and apps

Ongoing support keeps your product hosted, secure and up to date, with time each month for fixes and small improvements. We set the service level to what your business needs.

Price
from £1,499 a month plus VAT
Minimum term
12 months
Book a 30-minute call See what you get

We review your product and agree the service level before we take it on.

ISO 27001, ISO 9001 and ISO 42001 certified · 30 years building and running digital products

Sound familiar?

A product that isn't looked after doesn't stay still.

It gets slower, less secure and harder to change, until the fix is a rebuild.

  • Patching, certificates and updates depend on one person remembering.

  • Small changes sit in a queue because nobody has time for them.

  • When something breaks, it's never clear whether it's the hosting or the code, or whose job it is to fix.

  • You have backups, but nobody has ever tried restoring one.

  • The agency that built it has moved on, and nobody knows the code.

The cost of doing nothing

Routine work slips

Keeping a product secure is routine, and routine is what slips when everyone's busy.

Ongoing support puts monitoring, security updates, backups and small fixes with one team that knows your product, on a service level agreed up front.

See what you get

What you get

  1. Hosting on our infrastructure or yours, such as your own AWS account

  2. Monitoring of uptime, performance and errors

  3. Security updates for the platform, CMS and dependencies

  4. Backups kept separately, with restores tested

  5. Time each month for fixes and small improvements

How it works

Agree it once, then it just runs

We review the product, agree the service level and move in, then handle updates and fixes every month.

  1. Review

    If we didn't build it, we review the code, hosting, security and access first.

  2. Agree

    We agree the service level, the monthly time and who approves changes.

  3. Move in

    We set up or move the hosting, monitoring and backups.

  4. Every month

    Updates, fixes and small improvements, with a record of what changed.

What we need from you

  • A named contact who can approve changes.
  • Access to hosting, domains and third-party accounts.
  • Notice of launches or campaigns that will bring extra traffic.

Look after it, or grow it too

Support now, growth when you're ready

Ongoing support keeps your product secure and up to date. Momentum is there when you want to grow it too.

  • Ongoing support

    We host it, keep it secure and up to date, and make small fixes and improvements each month.

    • Hosting and monitoring
    • Security updates, tested before they go live
    • Backups, with restores tested
    • Time each month for fixes and small improvements
    • A service level set to your needs
    Price
    from £1,499 a month

  • Momentum

    One accountable growth partner

    Ongoing growth work with one accountable lead, one target number and a live dashboard, across search, content, paid media and conversion.

    Price
    from £2,999 a month
    Minimum term
    12 months, then 3 months' notice

What clients say

  • We've had a fantastic experience working with Rawnet. They're a truly great company with an incredibly talented team who bring a wealth of knowledge across UX and design. They've been a pleasure to collaborate with throughout this project, and I'm really looking forward to continuing our work together. Highly recommend!

  • I've partnered with Rawnet at two different companies for two very complex website redesigns and I can't say enough positive things about the company overall, the people and the outcome of the work. They're an incredibly talented group that truly are subject matter experts in their field.

Proof

Goes well with

Projects

Need something bigger than a fix? We'll scope it as a project.

Typical range
£50k to £250k+

  • Grow

    Momentum

    One accountable growth partner

    One growth team, one number to hit, and a dashboard that shows it.

    Price
    from £2,999 a month
    Minimum term
    12 months, then 3 months' notice

  • Diagnose

    Assure

    Website privacy, consent and accessibility check

    Make sure your website's privacy, cookies and accessibility would stand up to a complaint.

    Price
    from £4,999
    Duration
    1 to 2 weeks

If we sound like a good fit, let's talk.

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