When you can see the drop-off but not the reason

Analytics shows where people leave. Mouseflow shows what they did first, and we turn that into changes you can measure.

  • People reach your forms and pricing pages, then leave.

  • Your team disagrees about what to change, with no evidence either way.

  • Mouseflow is installed, but nobody has time to watch the recordings.

  • You want to test changes, but don't know which ones are worth testing.

Behaviour analytics: it records how visitors use your site, so you can see where they struggle.

CRO, UX and digital marketing teams, from small businesses to the mid-market.

  1. Session Replay

    Real visits, played back, including rage clicks.

  2. Heatmaps

    Where people click, scroll and pay attention, by device or segment.

  3. Friction Score

    Struggle points, ranked by impact.

  4. Conversion Funnels

    Where people drop out of a journey.

  5. Journey Analytics

    The routes people actually take through the site.

  6. Form Analytics

    Which fields make people give up.

  7. Feedback Surveys

    Short questions for visitors, on the page.

  1. CRO research

    Recordings, heatmaps and funnels reviewed against your goals, not watched at random.

  2. Friction analysis

    Struggle points ranked by what they cost you, using Friction Score and form analytics.

  3. Test plans

    Each finding turned into a change or a test, in priority order.

  4. Set-up and consent

    Tracking set up to respect consent, with sensitive fields masked.

Ways to get started

  • Stage: Diagnose

    Assure

    Website privacy, consent and accessibility check

    Make sure your website's privacy, cookies and accessibility would stand up to a complaint.

    Price
    from £4,999
    Duration
    1 to 2 weeks
  • Stage: Grow

    Momentum

    One accountable growth partner

    One growth team, one number to hit, and a dashboard that shows it.

    Price
    from £2,999 a month
    Minimum term
    12 months, then 3 months' notice

The things people usually ask

Plain answers on how Mouseflow works, what it costs and what we need from you. Anything else, just ask.

Is session recording GDPR-safe?

It can be. Mouseflow masks sensitive fields and can wait for consent before it records. We set it up that way and check it against your consent management settings.

Does it work with GA4?

Yes. We use GA4 to find where to look and Mouseflow to find out why, then test the fix.

What do you do with the recordings?

We start from the pages and journeys that matter most, find the patterns, and turn each one into a change or a test.

  • CRM, marketing automation and sales tools in one platform.

  • A structured content platform: one source of content for websites, apps and everything else.

  • Ecommerce software for personalised marketing, product search and content.

  • A visual website platform marketing teams can run themselves.

  • The company behind Claude.

  • Google Analytics, Tag Manager, Ads and Search Console.

  • Amazon's cloud: hosting, databases and AI models for web products.

  • An open-source CMS where editors change content on the page itself.

  • An open-source CMS behind a large share of the web.

  • An open-source PHP framework for web apps and platforms.

  • An open-source PHP framework for complex, long-lived web applications.

  • A JavaScript framework for building fast, interactive front ends.

  • A JavaScript library for building user interfaces.

  • React for iPhone and Android apps, from one codebase.

  • Google's toolkit for building iPhone and Android apps from one codebase.

If we sound like a good fit, let's talk.