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Our approach to partnerships

We pride ourselves on our approach. We call it The 5 Ds. A fast-paced yet detailed immersion into our client's business allows our team to understand objectives and customer requirements.

Equipped with this knowledge, we can provide quality, scalable solutions to help meet objectives and ensure our clients are fit for the future.

Discover & Define​.


We make sure we're in a suitable place to make long term recommendations:

  • Tailored strategy workshops
  • Data analysis 
  • Competitor analysis
  • Stakeholder & customer research
  • Technical research

We collate all the findings and begin to formulate a digital strategy, understanding the core issues and objectives that we need to focus on. 

Design & Deliver.


  • User Journeys 
  • Sitemap & Content Planning
  • Creative Brief
  • Wireframes & UX Testing
  • Creative
  • User Stories
  • Development planning

We move into a series of sprints for development delivery, carrying out training, mid-dev demos and multiple QA & UAT tests to ensure a smooth launch. 

Drive


We don't stop there. 

Working closely as an extension of your team to drive growth through a strategic partnership.

When it comes to our work with clients, no two partnerships are the same. There is no '1 size fits all' approach to the Drive phase.

At this stage, we're consistently reporting results, adapting our strategy in line with changing customer behaviours and keeping you ahead of the curve. 

 

Creating long-term, positive impact

We don’t do campaigns. We don’t simply ‘redesign’ a website with a new set of features.

Everything we do moves our client one step closer to being an industry leader.

We only take on projects that can create a positive, measurable, everlasting change.

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Leadership Team.

Meet some of our senior team

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  • Operations

Adam Smith.

Managing Director

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  • Operations

Donna Sepala.

Director

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  • Operations

Gyles Marshall.

Head of Commercial

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  • Operations

Claire Ridd.

Client Services Director

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  • Operations

Sam Evans.

Strategy Director

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  • Creative

Mat Johnson.

Lead Creative

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  • Technical

James Crooke.

Chief Technical Officer